Standard Twin Room

Check “What's Included” on this page. If the service is sold as a package, you'll see the package price and any saving. A price converted from another currency is marked “Converted from” with the original amount. The final treatment plan and price can depend on the provider's assessment. Current deals and their codes are under “Active offers”, and you enter a coupon at “Review & Pay”.

“Providers offering this service” lists the clinics and providers that deliver it, with their price and details such as location, rating and response time where listed. Tap one to open that provider's version of the service, or open the provider's own page to compare policies, languages and reviews. If there are many, tap “Show more” to see the rest.

It depends on the service. Under “Important Information”, the page says either “Specialist selection may be required during booking” or that the service can be booked without choosing a specialist first. The “Specialists” section lists who performs this service; tap a name to open their profile, places of work and credentials.

Tap “Book Now” and pick a date and time in the “Schedule” step, where only available times are offered. Stays and other date-range services ask for start and end dates instead. Availability is confirmed during booking. Some providers review each request, so your booking may show “Pending confirmation” until the provider confirms it. You can follow the status in “My bookings”.

Check “Requirements before booking” on this page. It lists each document the provider asks for, marks the mandatory ones, and gives the file count and size limits. Medical or identity documents may be requested. If you ask LSevin to arrange extra support services while booking, you upload them in the “Files” step, and they appear later under “Uploaded documents” in your booking.

To cancel, open the booking in “My bookings”, tap “Cancel booking”, add a reason if you like, and confirm. There's no reschedule button in the app, so to move to another time, book the new slot and then cancel the old one, or contact LSevin support for help. Paid amounts may be refundable depending on the provider's policy, which you'll find under “Provider policies”.