Nikan Aghdasiyeh Hospital
In the mid-1990s (Solar Hijri decade of the 1300s), a customer-centric and patient-centered approach, alongside a culture of continuous quality improvement in healthcare services, gained the attention of officials within the country’s health system. This shifted the perspective of many managers in the medical sector toward a modern approach where patients and staff, alongside the medical team, were treated as customers at the core of services, prompting them to foster a culture of hospitality in hospitals. However, resource constraints, cumbersome regulations, and the bureaucratic structure prevalent in public hospitals made training medical staff in an environment steeped in a customer-centric and hospitable culture difficult, and its implementation very slow. Amidst this, several physicians and managers working at Milad Hospital—who had experienced parts of this system at Milad but found the full implementation of their beliefs difficult and complex—aimed to create a hospital different in healthcare services, particularly in viewing patients as family members and serving them with compassion and kindness just as one would their own family. Consequently, they established a hospital based on kindness toward oneself, colleagues, society, and patients, named “Nikan.”
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Address
Aghdasiyeh – Beginning of Artesh Blvd. – Araj Entrance – 22 Bahman St. – No. 6
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Provider details
Policies
In the event of cancellation of the treatment plan or surgery for any reason, the cost of the treatments already performed will be deducted according to the official tariff, and the remaining amount specified in the contract will be refunded to the patient.In the event of cancellation of the treatment plan or surgery for any reason, the cost of the treatments already performed will be deducted according to the official tariff, and the remaining amount specified in the contract will be refunded to the patient.
If the treatment plan is canceled for any reason and the corresponding payment was made in cash, please note that the refund process may take up to seventy-two (72) working hours. The hospital shall not bear any responsibility for any delays within this period.
All medical documents must be uploaded, and following the initial consultation and the physician’s evaluation, the initial surgery date is reserved with prior coordination and a deposit payment.
All patient medical records are archived with strict confidentiality and are provided exclusively to the medical staff and the attending physician.
In the event of an extended hospitalization period or a modification in the patient’s treatment plan, the additional charges will be added to the contract as an addendum.
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